Privacy

NSC is committed to protecting the privacy of visitors to its Website. Your privacy concerns are important to NSC. This Statement is designed to inform you about our privacy principles and policy regarding collected data. The only information NSC obtains about individual visitors to its Website is that supplied voluntarily. Personally identifiable information provided by a visitor (name, email or home address, etc.) will not be disclosed to anyone unless the visitor expressly permits NSC to do so.

The following discloses our information gathering and dissemination practices:

Personally Identifying Information

NSC does not require you to register or furnish any personal information as a condition of using our Website. We collect personally identifying information only if you voluntarily provide it to us.

NSC logs Internet protocol (IP) addresses to conduct system administration, report aggregate information, and conduct site analysis. An IP address is a number automatically assigned to your computer whenever you access the Internet. All computer identification on the Internet is conducted with IP addresses, which allow computers and servers to recognize and communicate with each other. If a visitor requests pages from NSC, NSC servers enter the visitor's IP address into a log. To maintain visitor anonymity, NSC does not associate IP addresses with records containing personal information. However, NSC will use IP addresses to identify any visitors who refuse to comply with NSC's in-house rules or terms of service, and to identify visitors who threaten our service, site, customers or others.

Cookies

NSC uses cookies only to enhance your web browsing experience. (A cookie is a unique number assigned to you and stored on a cookie file on your computer). The first time NSC serves you a page, our site places a text file called a "cookie" in the browser files of your computer. Cookies are pieces of information that a Website transfers to an individual's hard disk for record-keeping purposes. Our site uses cookies only to identify you during your visit; they do not contain personal information and we do not use them to store personal information about you, track your movements to other sites or sell information about you to others.

External Links

To provide visitors with greater value, NSC may provide links to various third-party Websites. However, even if an affiliation exists between NSC and that third-party site, NSC exercises no control over linked sites, each of which maintains independent privacy and data collection policies and procedures. If you visit a Website which is linked to NSC, you should consult that Website’s privacy policy before providing any personally identifying information.

Security

NSC’s Website has security measures in place to protect the loss, misuse, and alteration of the information under our control. Personal information furnished to NSC is stored in a secured database.

 

SMS Text Messaging

When you opt-in to receive SMS text messages from Nationalities Service Center (NSC), we may collect your mobile phone number and related information necessary to provide our SMS services.

Information We Collect:

  • Mobile phone number
  • Carrier information
  • Message delivery confirmations
  • Opt-in and opt-out preferences 

How We Use SMS Information: We use your mobile phone number and SMS opt-in information strictly for the following purposes:

  •  Sending information about new assistance programs and services
  • Providing English language course schedules and updates
  • Communicating personalized case management information
  • Sharing other informational messages related to our services for immigrants and refugees

SMS Data Sharing Policy: NSC will NOT sell, share, rent, or trade your mobile phone number or SMS opt-in information to any third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent information will not be shared with any third parties except as necessary to deliver the specific services you have requested or as required by law.

SMS Opt-In: You can opt-in to receive SMS messages from NSC by texting the word 'Subscribe' to (267) 946-2159. 

SMS Opt-Out: You have the right to opt-out of receiving SMS messages from NSC at any time. To stop receiving text messages, reply "STOP" to any message or contact us at info@nscphila.org. You may also call us at (215) 893-8400 during business hours (Monday-Friday, 9 AM to 5 PM).

Message and Data Rates: Standard message and data rates may apply when receiving SMS messages from NSC. Please contact your mobile carrier for details about your messaging plan.

SMS Data Security: NSC implements industry-standard security measures to protect your SMS opt-in information against unauthorized access, use, or disclosure. Your SMS preferences and mobile phone number are stored securely and accessed only by authorized personnel.

 

Questions?

If you have questions or comments about this Privacy Statement, please contact us at info@nscphila.org.