Accessibility

We want everyone who visits the NSC website to feel welcome and to find the experience rewarding. As part of this ambition, NSC is committed to ensuring digital accessibility for anyone with disabilities. We are continually improving the user experience and applying relevant accessibility standards.

What are we doing?

To help make the NSC website a positive experience for all users, we have been using the Web Content Accessibility Guidelines (WCAG) 2.1, which explain how to make web content more accessible for people with disabilities and user-friendly for everyone. The guidelines have three levels of accessibility (A, AA and AAA). We’ve chosen Level A as the target for the NSC website.

We have also taken the following measures to ensure accessibility:

  • Images have the appropriate alternative text.
  • Our site is fully functional using a keyboard alone.
  • Our site is compatible with modern screen readers.

Conformance status

The website is partially conformant with WCAG 2.1 Level A. Partially conformant means that some parts of the content do not fully conform to the accessibility standard. We are working hard to achieve and maintain our goal of Level A accessibility; we realize, however, that there are still some areas that need improvement. We will prioritize those issues that have the highest impact for most users.

Feedback

We welcome your feedback on the accessibility of this site. Please let us know if you encounter any accessibility barriers:

Phone: 215-893-8400

E-mail: info@nscphila.org

Postal address: Nationalities Service Center
1216 Arch Street, 4th Floor
Philadelphia, PA 19107

We try to respond to feedback within 14 business days.