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Trauma-Informed Case Management Certificate 2022

Jun 9 - Jul 14,  6-week/12 hour Training Thursdays, 2-4pm EST via Zoom

To Register: NSC Trauma-Informed Case Management Certificate 2022

Questions: Email Gwen Soffer at


Week 1: 6/9/22, 2:00-4:00pm EST Zoom

Defining case management/case management process/ building rapport/scope of practice/professional boundaries/ethics/confidentiality/consistency with agency mission

Week 2: 6/16/22, 2:00-4:00pm EST Zoom

Strengths-based practice/client-centered approach/person in environment/transference and countertransference/ collaboration/needs assessment/service-planning

Week 3: 6/23/22, 2:00-4:00pm EST Zoom

Trauma-informed case management/providing support as a non-clinician and triaging mental health needs/Maslow's hierarchy of needs/dimensions of wellness/

vicarious trauma and self-care/supervision

Week 4: 6/30/22, 2:00-4:00pm EST Zoom

Time management and prioritizing/critical incidents and documentation/acuity scale/case noting and documentation

Week 5: 7/7/22, 2:00-4:00pm EST Zoom

spirit of motivational interviewing/reflective listening/client empowerment/cross-cultural sensitivity and humility/de-escalation and dealing with conflict

Week 6: 7/14/22, 2:00-4:00pm EST Zoom

working collaboratively with interpreters/understanding systems/referrals/long and short term needs and resources/community connections/case closure and transition


Individual or Small Organization (1-49 staff): $125/registration

Medium Organization (50-99 staff) : $175/registration

Large Organization (100+ staff): $225/registration