Trauma-Informed Case Management Certificate 2022
To Register: NSC Trauma-Informed Case Management Certificate 2022
Questions: Email Gwen Soffer at gsoffer@nscphila.org
Week 1: 6/9/22, 2:00-4:00pm EST Zoom
Defining case management/case management process/ building rapport/scope of practice/professional boundaries/ethics/confidentiality/consistency with agency mission
Week 2: 6/16/22, 2:00-4:00pm EST Zoom
Strengths-based practice/client-centered approach/person in environment/transference and countertransference/ collaboration/needs assessment/service-planning
Week 3: 6/23/22, 2:00-4:00pm EST Zoom
Trauma-informed case management/providing support as a non-clinician and triaging mental health needs/Maslow's hierarchy of needs/dimensions of wellness/
vicarious trauma and self-care/supervision
Week 4: 6/30/22, 2:00-4:00pm EST Zoom
Time management and prioritizing/critical incidents and documentation/acuity scale/case noting and documentation
Week 5: 7/7/22, 2:00-4:00pm EST Zoom
spirit of motivational interviewing/reflective listening/client empowerment/cross-cultural sensitivity and humility/de-escalation and dealing with conflict
Week 6: 7/14/22, 2:00-4:00pm EST Zoom
working collaboratively with interpreters/understanding systems/referrals/long and short term needs and resources/community connections/case closure and transition
Cost
Individual or Small Organization (1-49 staff): $125/registration
Medium Organization (50-99 staff) : $175/registration
Large Organization (100+ staff): $225/registration