NSC will resume normal operating hours today, November 16th.

Gretchen Shanfeld, MPH

Director of Program Operatons and Quality Assurance

Gretchen Shanfeld currently serves as the Director of Health and Wellness at Nationalities Service Center. Gretchen has been working with vulnerable adults in Philadelphia for eight years. Her work initially began with men and women transitioning from welfare into work. In recent years, she has returned to work with immigrant and refugee populations including serving as Vice President of Proyecto Renacer at Congreso de Latinos Unidos.

Since she joined NSC in 2009, Gretchen has served as a member of NSC’s health team and worked to expand health resources and develop processes to ensure that refugees have access to a full range of health services. She has also served as the Case Manager for the Survivors of Torture Program at NSC.

As the Director of Health and Wellness at NSC, Gretchen is responsible for health, mental health and related services for NSC’s diverse clients. She also coordinates the Philadelphia Refugee Health Collaborative, a group that brings together resettlement agencies and health providers to increase the timeliness and quality of care available to refugees in the region.  She holds a Master's in Public Health from Temple University (2013) and a Bachelors in Political Science, University of Delaware (2005).