Here's what our clients are saying...
Over our thirty-year history, we've built strong relationships with our clients. Here's what some of them have to say about us.
The Health Federation of Philadelphia
Over the past three years NSC has partnered with Health Federation to support our interpreter training initiatives, which focus on building capacity in healthcare and human service systems that serve Philadelphia's most vulnerable residents. The quality of services provided by NSC has been excellent across the board. The interpreters you have provided to serve as testers and language coaches have been extremely well qualified and enthusiastic professionals, open to direction, patient in working with trainees (who are professionals in their own fields), and eager to share their experiences. Your office staff have been more than accommodating, in particular to inevitable last minute requests and changes. We continue to look forward to deepening our relationship with NSC, especially through our latest joint initiative, Community Interpreter Training.
Claire C. Jones, M.Ed., Trainer & Program Manager
Pennsylvania Immigration Resource Center
As a non-profit immigration legal service provider, we often need interpretation and translation services. We have been very pleased with the level of service and professionalism that both the coordinators and interpreters from Nationalities Service Center provide. Our requests are responded to promptly and our needs are always met. The interpreters are well qualified and extremely professional. NSC offers a wide range of languages and the staff really go the extra mile to ensure that last minute requests for interpretation are met. NSC also makes a special effort to ensure that the victims of domestic violence and sexual assault that we work with are connected with a trained, sensitive and culturally competent interpreter. We appreciate the opportunity to work with another non-profit organization and look forward to utilizing NSC for our future interpretation and translation needs.
Sarah Martin-Torres, Central Pennsylvania Immigration Project Coordinator
Philadelphia Works (formerly Philadelphia Workforce Development Corporation)
Since 2005, Nationalities Service Center has provided exceptional customer service to our EARN System participants in the languages of Arabic, Albanian, Cambodian, Chinese, French, Russian, Spanish, Vietnamese, Urdu, and much more. Requesting services can take up to three business days depending on the language, and I am always impressed at how they are able to provide an interpreter within 24 hours or less. The interpreters are very professional and care just as much about translating correct information as we care about placing them into the workforce, and that means a lot. Thanks for the six years of exceptional service you have provided to our participants.
Marlene E. Dobson, Business Engagement Specialist
ChildLink has a long, well-established relationship with Nationalities Service Center's Translation & Interpretation services. In my six years as ChildLink's Interpreting & Translation Coordinator, I have worked closely with the Nationalities Service Center office staff. I have found them to be extraordinarily prompt in their replies to our requests, questions, and concerns. I have also been impressed with NSC's capacity to respond to urgent, short-notice requests for interpreters. As for NSC's interpreters, from what our frontline staff report, they are punctual, professional, adequately trained, and effective.
Many of NSC's interpreters develop a good working rapport with ChildLink staff and the families we serve; often they will request specific interpreters by name. Over the years, NSC staff and interpreters have accumulated substantial experience in working with ChildLink. They understand our work, our personnel, the families and children we serve, the types of appointments we have with those families, and the specific language and terms used therein. Moreover, as a fellow non-profit organization doing socially valuable work in Philadelphia, NSC's vision and goals coincide well with ChildLink's. Knowing that our compensation for their services contributes to their ability to further that vision and those goals gives ChildLink an added altruistic incentive. I do, and would, consistently recommend NSC's interpreting services without hesitation to providers of therapies for children in Philadelphia County, or any other organizations working within the County's early intervention services system.
Jorge Navarrete, Interpreting and Translation Coordinator
Law Office of Zhen H. Jin, LLC
I am an attorney in Philadelphia that has been using the services of Nationalities Service Center since 2005. My office has had translations done in numerous languages through NSC and have always received excellent service with fast turnaround time. The staff is extremely professional and very helpful. I would highly recommend NSC for anyone's translation needs.
Zhen H. Jin, Esq.,
- Comprehensive Services for Immigrants and Refugees
- Refugee and Community Integration
- English Classes
- Promoting Health and Wellness
- Employment and Advancement
- Immigration Legal Services
- Professional Interpretation and Translation Services
- Special Initiatives